Flat rates. No diagnostic fees. No hidden charges. If I can't fix it, I'll tell you — and I won't charge you for time that didn't help.
I connect to your computer securely using Zoho Assist — no software to install, no account to create. You watch everything I do in real time.
Good for: slow computers, viruses, software problems, settings, email, anything that doesn't need me physically there.
Book RemoteI come to your home with everything I need. Flat rate — I don't watch the clock.
Good for: hardware problems, printers, home networking, WiFi that doesn't reach everywhere, anything that's easier with me in the room.
If the job needs more than two hours, I'll tell you — we schedule a follow-up rather than running the meter.
Book a VisitCall when you need help. Remote or in person — whatever it takes. I don't nickel-and-dime.
Windows PCs and anything connected to them — printers, routers, WiFi, external drives, monitors. I'll take a look at anything and give you an honest answer. If it's outside what I can fix, I'll tell you what your options are.
I don't repair Mac computers. Everything else is fair game.
Parts: If something needs a new part, you buy it — I'll tell you exactly what to get. I install it. No markup, no mystery.
I'll tell you straight, explain your options, and not charge you for time that didn't help. It doesn't happen often, but when it does, you'll know.
I'll let you know before we hit that point. We'll either wrap up what we can and schedule a follow-up, or keep going if the situation warrants it. Either way, no surprises.
Remote support and house calls, as needed. I'm not counting calls or watching the clock. That said, the plan is designed for normal residential use — up to three remote sessions and two house calls per month. If you're running a business out of your home and need daily support, we should talk about a different arrangement.
Yes. (803) 555-0147. We'll figure out a time and you can pay when I'm there. The online booking is just there for convenience — it's not required.
Wildewood, Spring Valley, and the rest of northeast Richland County — zip codes 29223, 29229, and 29016. Not sure if you're in range? Just call — I'll let you know.
No — Windows PCs only. I know what I'm good at.
I send you a link. You click it, a small temporary program runs, and I can see and control your screen. You watch everything I do. When we're done, the connection closes and nothing stays on your computer.